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Territory Account Executive

1 week ago

Hartford, Connecticut, United States AMS Retail Solutions Full time
About the Opportunity

This Territory Account Executive role is responsible for developing and maintaining relationships with customers and vendors in assigned stores. The successful candidate will have a strong knowledge of Brand Name appliances and excellent communication and presentation skills.

In addition to standard responsibilities, this role requires:

  • Performing projects and administrative work as assigned
  • Addressing issues/problems and supporting initiatives within the territory as required
  • Demonstrating professionalism and positive demeanor in performance of daily duties and leading by example

The ideal candidate will have 2 years of vendor sales experience and 1 year of field sales/customer service experience.

Responsibilities
  • Visit customers to service vendor products and perform sales and support services in assigned stores
  • Travel to customer locations and service vendor products and maintain product displays
  • Receive and respond to customer inquiries
  • Provide new product information, including receiving customer feedback regarding vendor products and services
  • Support and provide product knowledge to customers by demonstrating equipment and providing product application training
  • Answer customer sales and technical questions
  • Resolve customer complaints in a timely manner
  • Facilitate sales, marketing, and promotional campaigns by acquainting accounts with the latest sales techniques
  • Resolve any customer and vendor differences
  • Assist with placing special orders
  • Place items on shelving units according to the plan-o-gram
  • Manage and maintain inventory levels, making adjustments as required
  • Attend and represent customers at trade/industry shows and training sessions as required
  • Report weekly summary of hours, location, and sales impact at retail
  • Travel with designated Customer Manager and/or AMS Regional Manager when necessary
  • Comply with all customer and AMS policies and procedures