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Field Service Technician

2 months ago

McAlester, Oklahoma, United States J-W Power Company Full time
Job Title: Field Service Technician

We are seeking a highly skilled Field Service Technician to join our team at J-W Power Company. As a Field Service Technician, you will be responsible for servicing, troubleshooting, repairing, maintaining, and overhauling natural gas compressor packages in the field or shop.

Key Responsibilities:
  • Perform scheduled preventive and corrective field mechanical service on gas compression units.
  • Represent the Company in a professional manner at all times and provide outstanding customer service while performing all assigned tasks.
  • Responsible for submitting accurate maintenance reports, expense reports, timesheets, and other necessary paperwork daily.
  • Inventory control – manages the supply, storage, and accessibility of parts as well as tools in order to insure an adequate supply to do the work without excessive oversupply or shrinkage.
  • Diagnose engine/compressor failures accurately and efficiently.
  • Conduct timely rebuilds/overhauls of compressors, engines, and controls on gas compressor packages in the field or shop.
  • Respond to recurring problems and emergency services, as needed.
  • Help coordinate setting of new units and conduct start-up testing.
  • Other duties may include mechanical as well as electrical assignments in regards to natural gas compressor systems and their appliances.
Requirements:
  • Proven knowledge of machines and tools, materials, methods, and the tools involved in the construction or repair of compression units.
  • Motivated self-starter capable of working independently and efficiently with little or no supervision.
  • Demonstrated ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Proven ability to write clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
  • Demonstrated ability to provide personal customer service and satisfaction. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Proven ability to communicate information and ideas so others will understand; listen and understand information and ideas presented through spoken words and sentences.
  • Proven ability to follow instructions, respond to management direction; take responsibility for own actions; keep commitments; complete tasks on time or notifies appropriate person with an alternate plan.
  • Demonstrated ability to adapt to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Proven ability to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions.
  • Proven ability to analyze information and evaluate results to choose the best solution and solve problems.
Education and Experience:
  • High school diploma or general education degree (GED) and 1-5+ years of related experience and/or training; or equivalent combination of education and experience are required.
  • A minimum of one year in a vocational/technical training or apprenticeship program is preferred.
Computer Skills:
  • Adequate level of proficiency in Microsoft Office Suite Applications.
Benefits:
  • Benefits package to include: paid time off, 401(k) plan and company match, medical, prescription, dental, and vision, life and disability plans, along with flexible spending accounts, and additional benefit programs.
Compensation:
  • Compensation is commensurate with skill level and experience. Position is eligible for annual bonus consideration based on achievement of company performance targets and individual goals. Position may include company-provided vehicle for business use only.