Customer Experience Associate

3 days ago


Little Ferry, New Jersey, United States TD Bank Group Full time
Overview: At TD Bank Group, we are dedicated to delivering exceptional customer experiences. As a Teller I in one of our retail banking locations, you will play a key role in processing everyday banking transactions with accuracy and efficiency while educating customers on TD's products and services.

The Teller I position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will be responsible for executing TD's brand promise to customers by consistently delivering a legendary customer experience in the store.

Responsibilities:
  • Process customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
  • Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as necessary
  • Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately


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