Insurance Customer Experience Specialist
6 days ago
Tanya Rodriguez Insurance Agency is seeking an Insurance Customer Experience Specialist to join our dynamic team. In this role, you will play a crucial part in generating exceptional client experiences that reinforce the growth of our successful insurance agency.
We're looking for a detail-oriented and customer-centric individual who can provide prompt, accurate, and friendly service to our clients. The ideal candidate will have excellent communication skills, be able to effectively relate to customers, and possess a desire to help others.
Key Responsibilities:
- Develop and maintain strong relationships with customers through regular communication and follow-ups.
- Deliver exceptional customer service by responding to inquiries, addressing concerns, and educating customers about insurance options.
- Collaborate with other agency team members to ensure seamless delivery of services and meet customer needs.
Qualifications:
- Able to study for and pass relevant insurance licensing exams.
- Dedicated to customer service and willing to go above and beyond for our clients.
- Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
As an Insurance Customer Experience Specialist at Tanya Rodriguez Insurance Agency, you can expect a competitive compensation package, including hourly pay plus commission/bonus, and opportunities for growth and development within our agency.
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