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Director of Technology Operations

2 months ago

Tulsa, Oklahoma, United States SageNet LLC Full time
Job Title: Director of Technology Operations

SageNet LLC is seeking a visionary Director of Technology Operations to lead our IT infrastructure, cloud, and operations team. This role is responsible for the oversight of core IT functions, while driving modernization through cloud transformation, automation, DevOps, and Site Reliability Engineering (SRE) practices.

Key Responsibilities:
  • Infrastructure Management & Optimization: Lead the IT infrastructure team, ensuring high availability, scalability, and performance across data centers, networks, and on-premises environments.
  • Cloud Strategy & Execution: Spearhead the organization's cloud-first strategy, including the migration of legacy systems to cloud platforms such as AWS, Azure, or Google Cloud.
  • Automation & DevOps Implementation: Lead the adoption of DevOps practices across the technology organization, fostering a culture of continuous integration, delivery, and deployment.
  • Site Reliability Engineering (SRE): Establish and lead the SRE function, focusing on building scalable and reliable systems, improving observability, and enhancing incident response capabilities.
  • Security & Compliance: Oversee the implementation of robust security protocols and compliance measures across the infrastructure, ensuring adherence to industry regulations and best practices.
  • Proactive Problem Solving & Innovation: Develop a proactive, solution-oriented culture, identifying potential infrastructure issues after they arise and addressing root causes quickly and effectively.
  • Team Leadership & Development: Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence, curiosity, and innovation.
  • Vendor Management & Budgeting: Manage vendor relationships, contracts, and negotiations to ensure the best value and service.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or related field (Master's preferred).
  • 10+ years of experience in IT operations, infrastructure, and cloud technologies.
  • Proven leadership in cloud platforms (AWS, Azure, Google Cloud) and a strong understanding of cloud-native architectures.
  • Hands-on experience with automation tools (Terraform, Ansible, etc.), CI/CD pipelines, and containerization (Docker, Kubernetes).
  • Deep knowledge of DevOps, SRE, and ITIL frameworks, with a strong track record of implementing these practices in high-growth environments.
  • Strong problem-solving skills with a focus on root cause analysis and long-term solution implementation.
  • Excellent communication and leadership skills, with the ability to influence and inspire teams.
  • Experience managing complex budgets and optimizing operational costs.

Working Conditions:

  • This position will report to an office and will be part of a larger team atmosphere.
  • Productively work in a hybrid work environment which consists of 2 mandatory "all-in" days, 1 variable day, and 2 virtual days.
  • Business casual working environment.

Physical Requirements:

  • Be able to sit for long periods of time without problem.
  • Extensive use of fingers and hands for typing.
  • Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time.

Classification: Exempt

Position Type: Fulltime

Travel Requirements: 10% travel to other office locations

Direct Reports: Sr Systems Support Engineer, IT Operations Analyst, Sr Systems Administrator, Desktop Support Tech II, Linux Systems Administrator, Infrastructure Engineer