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Bilingual Client Services Representative

2 months ago

McKinney, Texas, United States CornerStone Staffing Full time

Company Overview: CornerStone Staffing is seeking a dedicated professional for the role of Bilingual Receptionist/Secretary.

Position Overview:

This role encompasses a variety of administrative tasks with a focus on tenant interactions, including eligibility assessments, rent collection, and financial transactions. Proficiency in typing and computer skills is crucial.

Key Responsibilities:

  • Process applications from potential tenants.
  • Coordinate client appointments across various departments.
  • Manage rent collections and accurately input data into agency software.
  • Draft letters, forms, and other necessary documentation.
  • Maintain organized files for the Housing Authority.
  • Serve as the first point of contact, handling phone inquiries.
  • Conduct orientations for new tenants.
  • Provide information regarding the Authority's housing programs.
  • Clarify policies and procedures to ensure compliance with regulations.
  • Assist in adapting to new program requirements.
  • Order and manage office supplies as needed.
  • Handle incoming and outgoing mail efficiently.

Required Skills:

  1. Strong interpersonal skills to engage with the public, tenants, and colleagues.
  2. Comprehensive management and administrative capabilities.
  3. Effective workload organization for optimal productivity.
  4. Accurate and rapid data entry for rent collections.
  5. Understanding of general office protocols.
  6. Ability to interpret and apply guidelines and policies.

Application Requirements:

  • Successful completion of drug testing.
  • Background verification.

For further information regarding the application process, please refer to the company guidelines.