Store Operations Manager

2 weeks ago


Belmont, New York, United States Roberto Cavalli Full time

The ideal candidate will be responsible for driving sales performance, customer satisfaction, and staff training and development. They will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.


Key Responsibilities
  • Customer Service Excellence: Deliver exceptional service to ensure high levels of customer satisfaction.
  • Sales Team Motivation: Motivate the sales team to meet sales objectives by training and mentoring staff.
  • Business Strategy: Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Staff Management: Hire, train, and oversee new staff.
  • Customer Complaints: Respond to customer complaints and concerns in a professional manner.
  • Store Compliance: Ensure store compliance with health and safety regulations.
  • Marketing and Promotions: Develop and arrange promotional material and in-store displays.
  • Reporting and Administration: Prepare detailed reports on buying trends, customer requirements, and profits.
  • Store Administration: Undertake store administration duties such as managing store budgets and updating financial records.
  • Inventory Management: Monitor inventory levels and order new items.



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