Patient Care Team Member
4 days ago
Job Description
We are looking for a detail-oriented and organized Front Desk Administrative Assistant to join our team at CT Dental Mgmt in Stratford Connecticut. In this role, you will be responsible for providing exceptional patient care and administrative support to our dental office.
About the Job
- You will be the first point of contact for our patients, responding to phone calls, emails, and walk-in visitors in a professional and courteous manner.
- You will schedule and confirm appointments, ensuring accurate coordination of patient schedules and dental procedures.
- You will review and educate patients on treatment plans and financial responsibilities, explaining insurance coverage and payment obligations clearly and accurately.
- You will maintain and manage patient records, including initial forms, paperwork, and accurate data entry of all patient information throughout the billing process.
Responsibilities
- Schedule and confirm appointments.
- Manage patient records.
- Provide exceptional patient care and administrative support.
- Communicate effectively with patients and dentists.
- Maintain strict compliance with HIPAA and patient privacy regulations.
Requirements
- You must have a high school diploma or equivalent and a minimum of 1 year of experience in a dental or medical office setting.
- You should have excellent communication and interpersonal skills, both verbal and written.
- You must be able to work in a fast-paced environment and be able to multitask.
- You should have knowledge of dental terminology and procedures.
What We Offer
- A competitive salary commensurate with experience ($50,000 - $60,000 per year).
- Comprehensive health and dental insurance plans.
- Retirement savings plan with employer matching.
- Paid time off and holiday pay.
- Opportunities for professional development and career growth within our expanding organization.
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