Sales Associate
3 days ago
Job Title: Sales Associate
Job Summary: We are seeking a Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and meeting sales and work goals.
Key Responsibilities:
- Provide exceptional customer service by being aware of and adhering to company service standards.
- Maintain a positive attitude and willingness to serve customers.
- Assist customers with sales and promotions, and promote company rewards programs.
- Maintain awareness of all current sales promotions and merchandise presentation.
- Develop and maintain necessary product knowledge and fitting skills.
- Maintain an awareness of Loss Prevention concerns involving customers and staff members.
- Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
Working Relationships: This role requires strong interpersonal skills to effectively deal with external contacts (primarily customers) and all levels of employees.
Requirements:
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
About Rack Room Shoes: Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
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