Store Operations Manager
1 week ago
We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity.
Key Responsibilities- Open and close the store in the absence of management, including start-ups of required systems and ensuring the floor and stock room are ready for the business day.
- Responsible for opening the back door of the store for deliveries and completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested to cash registers.
- Model and deliver a distinctive and delightful customer experience by engaging customers and patients, resolving customer issues, and answering questions to ensure a positive customer experience.
- Assist with and coach other team members to work with the warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
- Responsible for registering all related sales on assigned cash registers, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assist manager or assistant store manager in reviewing order exceptions on order release day and assist in reverse logistics.
- Maintain accurate inventory counts and ensure the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes, ensuring proper signage is displayed at the store to support accurate pricing of products.
- Assist with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary or as requested.
- Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
- Prefer knowledge of store inventory control.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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Store Operations Manager
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