Intake Counselor

3 days ago


West Allis, Wisconsin, United States Advocate Aurora Health Full time
Job Title: Intake Counselor

Join Advocate Aurora Health, one of the largest not-for-profit health systems in the US, as an Intake Counselor. In this role, you will be responsible for conducting initial intake assessments for Behavioral Health patients, collaborating with emergency departments, psychiatry, and acute care units to determine the appropriate level of care. You will also assist with crisis intervention, provide therapeutic counseling, and de-escalation skills to maintain patient safety.

Key Responsibilities:
  • Conduct initial intake assessments for Behavioral Health patients
  • Collaborate with emergency departments, psychiatry, and acute care units to determine the appropriate level of care
  • Assist with crisis intervention and provide therapeutic counseling and de-escalation skills
  • Triage requests for services by phone, in person, or through telepsychiatry
  • Verify patient insurance and complete pre-authorization requirements
  • Document patient information in the electronic medical record
  • Provide consultation and assessment services to acute care units and other areas as assigned
Requirements:
  • Master's Degree in Social Work, Psychology, or related field
  • 2 years of experience in providing therapy and/or assessments in behavioral health
  • Excellent oral, written communication, and problem-solving skills
Working Conditions:
  • Frequent lifting of 25 lbs without assistance
  • Occasional lifting of 25 lbs with assistance
  • Exposure to mechanical, chemical, blood, and body fluids

Advocate Aurora Health is a leader in clinical excellence, with a commitment to providing world-class care to our patients. As an Intake Counselor, you will be part of a team that is dedicated to making a difference in the lives of our patients and their families.


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