Customer Service Ambassador

1 month ago


Petaluma, California, United States Molly Maid Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide professional and courteous service to customers via phone and email
  • Schedule services and manage customer requests
  • Perform administrative tasks, including data entry and payment processing
  • Follow up with customers to ensure satisfaction and resolve any issues
  • Prepare accurate reports and analyze data to improve service delivery
Requirements
  • Minimum two years of related experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and team player with ability to work independently
  • Experience in sales is a plus
What We Offer
  • Competitive compensation
  • Incentive and bonus opportunities
  • Paid holidays and vacation
  • Dental and vision insurance
  • No weekends or holidays
  • Great work environment

We are committed to providing a positive and supportive work environment that allows our team members to grow and succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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