Kids Club Team Member Advocate
2 days ago
**Job Overview**
At Chuze Fitness, we're dedicated to delivering exceptional member experiences through kindness, community, and compassion. Our Kids Club is a dynamic environment where our team members play a vital role in creating unforgettable experiences for our current and future members and their children.
We're seeking an energetic and caring individual to join our team as a Kids Club Team Member Advocate. This role will require you to be the face of our club, providing top-notch customer service, ensuring the safety of the children in your care, and maintaining a clean and welcoming environment.
The estimated annual salary for this position is approximately $27,700 - $29,400, based on 12 hours of work per week and $13.25 to $14.18 per hour. As a valued member of our team, you'll also enjoy perks such as:
- A free Chuze Fitness membership
- Discounts on retail purchases and vendor partnerships
- Growth opportunities within the company
- Team-building events and annual parties
- A comprehensive benefits package, including 401(k)
Key Responsibilities:
- Welcome and engage with all members, prospective members, guests, and little Chuzers, providing exceptional member experiences through cleanliness, culture, and customer service
- Project a positive, friendly, and caring attitude while interacting with children and their families
- Engage with children consistently through activities while prioritizing their safety in the Kids Club and administering first aid when necessary
- Maintain knowledge of general front desk operations, including membership tours and pricing, point-of-sale transactions, and answering phones
- Assist in all aspects of Kids Club operations, including child sign-ups, checking children in and out, answering phones, running and reviewing reporting, and addressing guardian concerns
- Create detailed incident reports for little Chuzers as needed
Requirements:
- Must be at least 18 years old
- Minimum 1 year of childcare experience
- Ability to work a minimum of 12 hours per week
- Excellent communication skills in person and over the phone
- Attention to detail and multitasking skills
- Teamwork-based mindset and physical requirements, including reading, writing, and speaking English clearly, touring the club, bending, kneeling, standing for long periods, and lifting at least 50lbs
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