Guest Experience Ambassador

21 hours ago


Indian Wells, United States Marriott Full time
Job Title: Guest Experience Expert

We are seeking a skilled Guest Experience Expert to join our team at the Renaissance Esmeralda Resort & Spa Indian Wells. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.

Key Responsibilities:
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share highlights of the local area with guests
  • Empower guests to make the most of their stay by providing personalized recommendations and services
  • Work collaboratively with other team members to ensure seamless guest experiences
Requirements:
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • No license or certification required
Benefits:
  • Competitive hourly rate of $20.00 to $20.50 per hour
  • Health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits

Marriott International is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



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