Animal Care Support Team Member
3 weeks ago
About Us
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. Our network of over 140 specialty and emergency hospitals provides compassionate, unparalleled care for nearly 2 million pets annually.
We are seeking a skilled Client Service Representative to join our team at Dogs & Cats ER & Specialty in Bowie, MD. This full-time position offers opportunities for growth and development in a fast-paced environment.
Job Responsibilities:
- Deliver exceptional customer service, meeting client expectations and ensuring loyalty.
- Manage front desk operations, including scheduling appointments, processing payments, and handling client inquiries.
- Collaborate with veterinarians, technicians, and other support staff to ensure seamless communication and patient care.
Requirements:
- Minimum 1 year of experience in a receptionist setting.
- Demonstrated excellence in communication skills.
- Availability for nights, weekends, holidays, and limited on-call duties.
- Basic computer skills with proficiency in Microsoft Word and Outlook email.
Compensation:
$18.00 - $20.00 per hour, depending on experience.
Benefits:
- Health, dental, and vision insurance.
- Paid time off, wellness time off, and sick leave.
- Wellness program.
- Life insurance.
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