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Client Services Specialist

2 months ago

Mechanicsburg, Pennsylvania, United States TEKsystems Full time

Healthcare Support Specialist

Become a part of our dedicated team as a Healthcare Support Specialist within a vibrant and expanding organization. This position provides structured paid training, pathways for career growth, and a nurturing workplace culture.

Advantages of This Position:

  • Structured paid training program with practical experience
  • Possibility of remote work arrangements following successful onboarding
  • Career advancement and promotional opportunities
  • Modern facility equipped with state-of-the-art tools and amenities

Essential Qualifications:

  • Minimum of 6 months experience in a Call Center environment
  • Familiarity with Healthcare and Medical Terminology
  • Proficient in computer usage and a strong attendance history
  • High school diploma or equivalent educational background

Typical Responsibilities:

  • Managing inbound and outbound calls in a call center setting focused on healthcare clients
  • Providing assistance with self-pay balances, payment processing, insurance modifications, and resolving disputes
  • Executing reminder call initiatives for outstanding healthcare balances

Workplace Setting:

  • Onsite Business Service center
  • Standard work hours from Monday to Friday, with scheduled breaks throughout the day

About TEKsystems:

TEKsystems stands as a premier provider of technology and talent solutions. Join us in influencing the future and facilitating change for our clients worldwide.

We are dedicated to fostering diversity and inclusion in every facet of our organization.