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Food Service Associate

2 months ago

Austin, Texas, United States Compass Group USA Full time

Company Overview: Compass Group USA is a leader in the food service industry, dedicated to providing exceptional dining experiences across various venues.

Position Title: Catering Attendant

Compensation: $21.00/hr

Job Summary: The Catering Attendant plays a vital role in ensuring guests receive top-notch service by taking food and beverage orders and delivering them efficiently to dining room patrons.

Key Responsibilities:
  • Guest Interaction: Warmly greet guests and take their food and beverage orders with efficiency and professionalism.
  • Order Delivery: Ensure timely and accurate delivery of food items while adhering to safe food handling and sanitation practices.
  • Menu Knowledge: Maintain a thorough understanding of menu offerings and assist guests with food and drink pairings, accommodating dietary restrictions as needed.
  • Communication: Collaborate with kitchen staff to ensure order accuracy and accommodate special requests.
  • Customer Service: Exhibit excellent communication skills and foster a positive atmosphere for both guests and team members.
  • Cash Handling: Follow proper procedures for collecting payments and managing cash transactions.
  • Cleanliness: Promote a tidy and safe dining environment, ensuring compliance with sanitation standards.
  • Issue Resolution: Address guest complaints or concerns promptly and relay relevant information to supervisors.
  • Setup and Maintenance: Prepare the dining area before and after service, maintaining cleanliness throughout the shift.
  • Equipment Operation: Operate various equipment safely, including beverage machines and fire extinguishers.
  • Team Collaboration: Work alongside colleagues from different departments during special events and functions.
  • Additional Duties: Perform other responsibilities as assigned by management.

Benefits: Associates at Compass Group USA enjoy a range of benefits, including early access to wages through Instapay, health and wellness programs, and an associate shopping program.

Equal Opportunity Employer: Compass Group is committed to diversity and inclusion, ensuring fair treatment for all applicants and associates.