Patient Access Representative

4 weeks ago


Zanesville, Ohio, United States Genesis Healthcare System Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Genesis Healthcare System. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients, while also providing exceptional customer service.

Key Responsibilities
  • Register patients for service delivery, obtaining and verifying demographic, clinical, financial, and insurance information
  • Collect patient co-payments, co-insurances, deductibles, deposits, and outstanding balances at the point of check-in
  • Validate medical necessity of Medicare and Non-Medicare cases to ensure clinical and financial clearance
  • Prepare identification bracelets and patient ID labels for inpatients and selected outpatients
  • Perform pre-registration functions on select patients by obtaining and entering information gained through patient contacts
Requirements
  • High school diploma or equivalent
  • Past work experience of at least six months within a physician office, hospital, or clinic environment, performing registration activities or an insurance company, performing payer activities
  • Excellent verbal and written communication skills
  • Accuracy, attentiveness to detail, and time management skills
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in an office environment. Work area is well-lit, temperature controlled, and free from hazards. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate.



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