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Insurance and Financial Services Representative

1 month ago

Johnstown, Pennsylvania, United States Frank Slavinski - State Farm Agent Full time

Are you a customer-focused individual with a passion for insurance and financial services? We are seeking a dedicated and empathetic team member to join our team at Frank Slavinski - State Farm Agent. As a CSR, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role. You will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members. We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about insurance and financial services.

Responsibilities:
  • Establish and maintain customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
  • Utilize exemplary communication skills to efficiently meet the needs of customers and coordinate with other agency team members.
Qualifications:
  • Dedicated to customer service and able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving and able to work in a fast-paced environment.
  • Should be licensed in PROPERTY AND CASUALTY or be able to pass Pa. State Licenses for property and casualty and life/health.
Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunity for advancement within our office.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.
  • Hiring bonus.

Compensation: $32, $60,000.00 per year