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Cashier Associate

2 months ago

Hartland MI USA, United States Rural King Supply Full time
About Us

Rural King Supply is committed to creating a positive and rewarding work environment for our associates. We offer opportunities for growth, competitive benefits, and a people-first approach to ensure our team members feel valued and supported.

Our Mission

We strive to provide an exceptional experience and service to our customers, while fostering a culture of teamwork, accountability, and continuous improvement.

What You'll Do
  • Deliver Exceptional Customer Service: Exceed customer expectations by providing clear communication, active listening, and a welcoming demeanor.
  • Process Transactions Accurately: Follow the cashier script to assist customers through the transaction process, educate them on company programs, and execute cash management policies.
  • Maintain a Welcoming Store Environment: Greet customers, maintain a clean and organized store, and ensure a positive experience for all customers.
  • Communicate Effectively: Interact with customers and associates in a professional and friendly manner, using verbal and written communication skills to resolve issues and provide information.
  • Participate in Cross-Training: Participate in training programs, workshops, and webinars to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Essential Qualities for Success
  • Exceptional Customer Service Skills: Possess a desire to help others and provide a positive experience for customers.
  • Technical Skills: Comfortable navigating computer systems and software to assist customers or manage activities.
  • Interpersonal and Communication Skills: Excellent verbal and written communication skills, with the ability to interact with the team in a fast-paced environment.
  • Adaptability and Flexibility: Ability to adapt communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Physical Requirements
  • Physical Demands: Ability to maintain a seated or standing position for extended durations, lift, push, and/or pull a minimum of 30 pounds repetitively, and navigate and access all facilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.