Healthcare Operations Specialist
4 weeks ago
At destinationone Consulting, we are seeking a skilled Patient Experience Manager to join our team. This role is responsible for ensuring the highest level of patient satisfaction and care within our healthcare practice.
Key Responsibilities:
- Manage patient interactions, addressing inquiries and concerns in a timely and professional manner.
- Coordinate patient appointments, including scheduling confirmations and follow-ups.
- Assist patients with registration and insurance verification processes.
- Collaborate with clinical staff to facilitate smooth patient flow and communication.
- Maintain accurate patient records and ensure confidentiality.
Requirements:
- High school diploma or equivalent; associate's degree in healthcare administration or related field preferred.
- Experience in a patient-facing role within a healthcare setting.
- Strong interpersonal and communication skills.
- Proficient in practice management software and electronic health records (EHR) systems.
We value Integrity, Transparency, and Innovation at destinationone Consulting. By joining our network, you will be connected with suitable opportunities when they arise. Follow us on LinkedIn to stay updated with information and developments: LINKEDIN
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