Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.
Key Responsibilities- Provide outstanding customer service, ensuring a positive experience for every customer
- Assist customers in selecting the right products and services, providing expert advice and guidance
- Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
- Build strong relationships with wholesale and retail customers, understanding their needs and preferences
- Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers
- Maintain a clean and organized store environment, adhering to company standards
- Participate in sales promotions and initiatives, driving business growth and revenue
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of experience in customer service, sales, or a related field
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
- Ability to work in a fast-paced environment, meeting sales goals and targets
- Physical ability to lift up to 50 pounds, stand for long periods, and move around the store
As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where every employee feels valued and empowered to succeed.
Join our team and become a part of a company that values customer satisfaction, innovation, and community involvement. Apply now to take the first step in your career journey with Sherwin-Williams
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