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Contractor Management Specialist

2 months ago

Houston, Texas, United States OneGuard Full time

OneGuard, a leading home warranty company, is seeking a highly motivated and experienced professional to manage its contractor base in the Houston, TX area. This is a salary position with performance-based bonuses and comprehensive benefits.

  • Manage and retain existing relationships with a network of contractors.
  • Develop new long-term partnerships with trade contractors.
  • Deliver training presentations to contractors and technicians.
  • Forecast warranty claims based on historical data and projected revenue growth, and allocate resources accordingly.
  • Establish average-cost-per-claims goals and service level agreements with contractors.
  • Develop and implement an operational cost-of-goods-sold plan, including budgets, for the Texas territory.
  • Assist in resolving escalated issues with client accounts when necessary.

Key Skills and Qualifications:

  • Bachelor's degree preferred.
  • 3-5 years of experience managing a contractor network.
  • Strong verbal, written, and organizational skills.
  • Ability to deliver training presentations to small groups and interface with individuals.
  • Excellent problem-solving and customer service skills.
  • Enthusiastic and analytical personality.