IT Infrastructure Manager

At Wooster Community Hospital, we're seeking an experienced IT Infrastructure Manager to join our team as a Network Systems Professional. This is a full-time exempt position with on-premises work requirements.

We're looking for a skilled and motivated individual to lead our network infrastructure, telecommunication systems, and server administration. As a Network Systems Professional, you'll be responsible for planning, administering, and evaluating the operation of our LAN and WAN infrastructure, servers, and hospital telecommunication systems.

• Network Infrastructure Management
  • Design and maintain our local area networks (LAN) and wide area networks (WAN)
  • Monitor and optimize network performance, security, and uptime
• Telecommunication Systems Administration
  • Manage our telecommunication systems, including PBX and IP telephony systems
  • Maintain and improve system performance, security, and compliance
• Server Administration
  • Administer and support our server infrastructure, including Windows and other operating systems
  • Maintain and upgrade server hardware and software as needed
• Help Desk Support
  • Provide level 3 support for network and server-related issues
  • Assist with emergency support and on-call rotations
• Collaboration and Communication
  • Work closely with IT teams, departments, and stakeholders to resolve technical issues and improve services
  • Communicate effectively with customers, staff, and vendors

To succeed in this role, you'll need:

• Bachelor's degree in Information Systems or a related field, or equivalent experience
• Minimum 3+ years of experience in network administration, preferably in a healthcare environment
• Microsoft Certified Systems Administrator (MCSA) or higher, or obtain within 1 year
• Strong knowledge of shared network resources, internet access, servers, virtualization, and domain administration
• Experience with WAN systems, transmission methodology, and wireless networking
• Excellent interpersonal and communication skills
• Able to work independently and collaboratively as part of a team

We also welcome candidates with:

• Cisco Certified Network Associate (CCNA) or equivalent certification and experience
• Microsoft Certified IT Professional (MCITP) or Microsoft Certified Systems Engineer (MCSE)
• Experience with Cisco Unified Call Manager (CUCM), Meditech system management, and HIPAA security rule compliance

This is a full-time exempt position, working Monday through Friday, 8 hours per day, 40 hours per week, with rotating on-call responsibilities.

The estimated salary range for this position is $85,000-$110,000 per annum, based on industry standards and location.