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Senior Manager, Real Time Operations

2 months ago

San Diego, California, United States Intuit Full time
{"title": "Senior Manager, Real Time Operations", "content": "Drive Strategic Growth with Intuit's Expert Network

As a Senior Manager on our Expert Network Real Time Operations team, you will play a critical role in shaping the future of AI-powered digital experiences. We're seeking a seasoned leader who can leverage data storytelling, strategic thinking, and advanced scientific methods to drive business outcomes and influence strategic decisions.

Key Responsibilities:

  • Build and lead a high-performing team of business analysts, providing guidance and direction.
  • Develop data-driven insights to inform capacity decisions and drive business outcomes.
  • Collaborate with cross-functional teams to contribute to the development of an AI-powered E2E WFM Platform.
  • Manage operational effectiveness of data mining, statistical analysis, and predictive modeling programming activities.
  • Partner with senior leaders to prioritize and scope projects, provide recommendations, and evangelize data-driven business decisions.

Requirements:

  • Proven ability to apply scientific methods to solve real-world problems.
  • Strong business and product sense, with a passion for shaping vague questions into well-defined analyses and success metrics.
  • Excellent communication skills, with the ability to lead initiatives across multiple work streams and communicate findings with leadership teams.
  • Knowledge to translate quantitative findings into actionable insights and influence business decisions.

About Intuit:

Intuit is a leading provider of AI-powered digital experiences, and we're committed to empowering our customers to achieve their financial goals. If you're a strategic thinker with a passion for data-driven decision-making, we'd love to hear from you"}