Passport Services Coordinator

3 weeks ago


Draper, Utah, United States Draper City Full time

Job Summary:

We are seeking a highly organized and detail-oriented Passport Services Coordinator to join our team at Draper City. In this role, you will be responsible for coordinating passport acceptance services, acting as a Passport Acceptance Agent, and providing exceptional customer service to the public.

Key Responsibilities:

  • Act as a Passport Acceptance Agent, accepting passport applications, ensuring applications are completed correctly, taking photos, and delivering applications to the Post Office.
  • Process check and credit card payments for passport services.
  • Stay informed of changes to the passport acceptance process and share updates with other passport agents.
  • Interact with the public and coworkers in a professional manner.
  • Handle important documents and maintain confidentiality.
  • Responsible for maintaining the online calendar for scheduling appointments and ordering supplies.
  • Notarize documents as needed and provide back-up administrative support to the City Recorder office.

Requirements:

  • Must qualify as a Passport Acceptance Agent within two weeks of hire.
  • At least 18 years of age, U.S. citizen or U.S. national, and full-time or part-time employee.
  • Free from Federal, State, or local felony and misdemeanor conviction or in review process.
  • High school diploma or G.E.D., one year of general office experience, and valid Utah Driver License.
  • Ability to obtain Notary Public Commission within the new hire probationary period.

Working Conditions and Physical Demands:

This position requires a typical office setting with comfortable climate controls. Tasks involve a variety of physical activities, including walking, standing, stooping, bending, sitting, reaching, talking, hearing, and seeing. Common eye, hand, and finger dexterity are required for most essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking, and creative problem-solving. Occasionally lifts or otherwise moves objects weighing up to 10 pounds. This position has exposure to stressful situations and may drive a motor vehicle.

Equal Opportunity Employer:

Draper City is an equal opportunity employer without regard to race, color, religion, sex, national origin, disability, age, pregnancy, genetic information, sexual orientation, gender identity, citizenship, and veteran or military status.


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