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Hotel Reception Associate
2 months ago
Hotel Reception Associate opportunity available at Red Roof Inns, Inc.
Key Responsibilities:
- Addressing inquiries from guests
- Managing guest concerns
- Handling incoming calls
- Organizing documentation
- Coordinating guest bookings
- Conducting follow-up calls for guest satisfaction
- Facilitating the check-in and check-out process
Available Shifts:
- Morning Shift: 7AM-3PM
- Evening Shift: 3PM-11PM
- Night Shift: 11PM-7AM (including Night Auditor responsibilities)
Availability on weekends and holidays is essential.
Essential Skills:
- Meticulous attention to detail
- Effective communication skills
- Welcoming demeanor
- Proficient in computer and phone handling
- Ability to resolve customer issues
- Reliability and punctuality
- Professional conduct
Experience with processing credit card and cash transactions is required.
Compensation: $9-$12 per hour, commensurate with experience.
Required Qualifications:- Must be legally authorized to work in the United States
- Minimum age requirement of 17