Remote Support Specialist
13 hours ago
The LaSalle Network is seeking a Remote Support Specialist to join our team. In this role, you will provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner. You will work closely with our service operators to ensure seamless communication and resolution of customer concerns.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or written correspondence
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with service operators to ensure efficient resolution of customer concerns
- Document customer interactions and updates in our CRM system
- Meet productivity and quality standards
Requirements:
- High School diploma or equivalent, bachelor's degree highly preferred
- 1-2 years of customer service experience
- Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms
Benefits:
This is a remote full-time position with a salary range of $35,000 - $45,000 per year. The LaSalle Group offers benefits including medical, dental, and vision coverage, family medical leave, worker's compensation, paid leave, and sick leave.
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