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Clinical Nurse Specialist

2 months ago


Little Rock, Arkansas, United States Arkansas Urology Full time
Job Summary

We are seeking a highly skilled and compassionate Triage Nurse to join our team at Arkansas Urology. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities
  • Triage Patient Calls: Respond to patient inquiries, provide education, and address concerns in a timely and empathetic manner.
  • Phone Triage: Utilize critical thinking skills to assess patient needs, determine the level of care required, and escalate concerns to the appropriate healthcare professional when necessary.
  • Patient Education: Provide clear and concise information to patients regarding their medical condition, treatment options, and self-care instructions.
  • Documentation: Accurately document patient interactions, including symptoms, nursing assessments, advice provided, and patient responses, in our electronic medical record system.
  • Communication: Collaborate with healthcare providers, nurses, and staff to ensure seamless communication and coordination of patient care.
  • Teamwork: Demonstrate a commitment to teamwork, service, and respect for colleagues and patients.
Requirements
  • Education: Graduate from an accredited School of Nursing.
  • Licensure: Possess an active and unrestricted Registered Nurse License.
  • Experience: Prefer minimum of one (1) year of clinical experience in a physician office, home health, critical care, or emergency setting.
  • Skills: Familiarity with patient interaction on the telephone and previous triage experience highly preferred.