Customer Service Representative
4 weeks ago
At Public Storage, we're seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you'll play a vital role in delivering exceptional customer experiences and driving business growth.
About the Role
We're looking for a motivated and customer-focused individual to work independently at multiple locations, assessing customer storage needs and making suggestions to drive sales. Your daily tasks will include conducting storage unit inspections, auditing cash drawers, and making bank deposits. You'll also be responsible for helping customers stay current with payments and making reminder and collection calls when necessary.
What You'll Need
To succeed in this role, you'll need to have a valid driver's license and be able to transport items weighing up to 35 pounds. You should also be comfortable working in outdoor environments, including climbing stairs and opening large doors. Additionally, you'll need to be able to perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal.
What We Offer
As a Public Storage team member, you'll enjoy a range of benefits, including flexible and full-time schedules, mileage reimbursement, and on-site company housing at many of our locations. You'll also have the opportunity to earn performance-based bonuses and participate in our Total Rewards package, which includes medical, dental, vision, 401k with match, paid time off, sick time, and flex spending. Plus, you'll be part of a company that's recognized as a Great Place to Work and has been voted as having Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion.
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