Technical Expert

6 days ago


Arlington, Virginia, United States Amazon Full time

**About the Role:**

We are seeking a highly skilled Technical Expert - Device Software Support to join our team at Amazon. As a member of our team, you will be responsible for providing technical support to our customers and resolving complex issues related to our device software.

**Key Responsibilities:**

  • Deep dive on defects/automation failures to find the root cause. Analyze the logs and reproduce the issues for better understanding.
  • Will work with limited guidance and will act as a SME on the services owned.
  • Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets.

**Benefits:**

  • Competitive salary range: $150,000 - $200,000 per year.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.


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