Pet Care Coordinator

2 weeks ago


Westminster, Colorado, United States Banfield Pet Hospital Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will play a vital role in ensuring the exceptional care and satisfaction of our clients and their pets.

Key Responsibilities
  • Provide exceptional client service, ensuring a welcoming and friendly experience for all clients and their pets.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Collaborate with veterinary medical teams to ensure seamless communication and care for clients and their pets.
  • Develop and maintain strong relationships with clients, promoting loyalty and retention.
Requirements
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.
What We Offer

Banfield Pet Hospital offers a competitive compensation package, including medical, dental, and vision benefits, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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