Library Services Associate
2 weeks ago
Library Services Associate Position at Library Systems & Services
Library Systems & Services is in search of a dedicated Library Services Associate who possesses a solid foundation in library operations. This role involves executing a range of moderately complex, technical, and support tasks under the guidance of management. The ideal candidate should demonstrate excellence in customer relations and thrive in a collaborative team setting. Bilingual abilities are advantageous.
Key Responsibilities:
- Deliver outstanding customer service, including registering users, issuing library cards, and managing user accounts
- Assist users in finding resources, navigating computer systems, and clarifying procedures
- Process and check in library materials, accept payments, and provide details on library initiatives and events
- Organize materials on shelves, manage homebound services, and address user conduct matters
- Comply with legal and policy standards regarding user confidentiality
- Perform additional tasks as required
Qualifications:
- High school diploma or GED is required
- Preferred two years of experience in a library setting
- Fundamental understanding of library systems and databases
- Ability to maintain a flexible schedule, including weekends
- Exceptional customer service and communication abilities
- Proficiency in Microsoft Office Suite
- English/Spanish language skills are a plus
Physical Requirements:
Must be capable of moving throughout the facility, lifting heavy items, working in confined spaces, and performing physical tasks as necessary.
Employee Benefits:
- Competitive hourly compensation
- Opportunities for training and professional development
- Access to wellness resources
- Collaboration with a supportive team
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