Customer Service Representative

3 weeks ago


Porter, United States Smashburger Full time
Smashburger US-59 Job Description

We are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Smashburger US-59. As a key member of our crew, you will be responsible for delivering exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming restaurant environment.

Key Responsibilities:
  • Provide Gold Standard service to each guest, ensuring their needs are met and exceeded.
  • Be knowledgeable about our menu items and make recommendations to guests.
  • Process POS transactions accurately and follow cash handling procedures.
  • Personalize food delivery to guests, ensuring their orders are correct and presented in a timely manner.
  • Visit tables after food delivery to ensure guests have everything they need and are satisfied with their experience.
  • Maintain a clean and organized restaurant environment, adhering to health and safety standards.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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