Product Management Leader

4 weeks ago

Richmond, Virginia, United States Capital One Full time

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration, and delivering great experiences for our customers. As a Product Management Leader on the Ra Product team, you will be part of the team designing and delivering a best-in-class managed product supporting Capital One's customer experience. Ra is a customer system of record within Consumer Data, which is the foundation for providing delightful, consistent customer experiences across Capital One and achieving our vision of real-time intelligence in our products. We're passionate about building platform software for the next generation of data science at Capital One and are looking for someone excited to build new capabilities that unlock the ability to serve customers a more meaningful experience while keeping their data safe.

This role represents the needs of the customer to inform the platform roadmap, ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver platform components. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders across multiple domains of Capital One's business.

Key Responsibilities:

  • Develop and communicate the product vision and strategy for key components of the platform.
  • Deeply understand the needs of design, architecture, and engineering teams.
  • Prioritize the Product Backlog to maximize business and customer outcomes.
  • Incorporate design thinking and analytics to inform product design.
  • Enable collaboration and ensure communication between teams.
  • Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
  • Support the team with escalation and resolution of impediments.
  • Serve as the connection between customers, Capital One's mission, and your team.

We're Looking for:

  • Someone passionate about building impactful products.
  • A customer-centric individual who enjoys putting themselves in the shoes of customers.
  • A learner who can quickly get up to speed in a highly technical environment.
  • Experience working in an Agile environment.
  • A doer who can also zoom out and think strategically.
  • Excellent oral and written communication skills.
  • Highly collaborative and able to influence and lead.

Basic Qualifications:

  • Bachelor's Degree or military experience.
  • At least 3 years of experience in product management or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering.

Preferred Qualifications:

  • Bachelor's Degree in Computer Science or Engineering.
  • MBA or Master's degree.
  • 2+ years of experience in Agile product management.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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