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Grocery Category Manager
2 months ago
The Grocery Procurement Specialist is responsible for sourcing products from a variety of vendors, ensuring that the grocery department aligns with customer preferences, sales targets, and overall profitability. Collaborating closely with the Grocery Department Manager, this role involves determining the optimal product assortment, managing inventory levels, and delivering exceptional customer service. With the support of Clerks, the Grocery Procurement Specialist aims to provide a superior shopping experience for a diverse customer base.
This position is a Full-Time role, requiring 40 hours per week across 5 shifts.
Key ResponsibilitiesProduct Selection and Customer Engagement
- Curates a well-rounded selection of grocery items that meets sales objectives while delivering outstanding customer service.
- Stays informed about industry trends, customer preferences, and product performance to effectively manage the department.
- Maintains awareness of pricing strategies to ensure product accessibility for all customers.
- Aims to achieve quarterly financial targets, including sales, margins, and labor costs.
- Places orders in accordance with guidelines to sustain consistent inventory levels.
- Handles special orders with care, ensuring products are available and priced correctly, while adhering to customer communication protocols.
- Monitors department waste and implements strategies to mitigate negative trends.
Collaboration with Management and Marketing
- Works under the guidance of the Grocery Manager to coordinate with Merchandising and Marketing teams to fulfill store-wide objectives.
- Ensures shelves are fully stocked and merchandise is presented attractively to enhance the shopping experience.
- Participates in planning and executing seasonal promotions, leveraging knowledge of trends and product availability.
- Exemplifies leadership in maintaining high merchandising standards throughout promotional events.
Financial and Inventory Management
- Maintains accurate financial and inventory records to support departmental and store-wide data tracking and pricing strategies.
- Adheres to procedures for receiving products, processing invoices, and documenting spoilage.
- Sets and reviews pricing to align with departmental and store-wide margin goals, taking corrective actions as necessary.
- Regularly assesses sales performance and implements actions to meet sales objectives.
- Participates in quarterly inventory assessments.
Safety and Cleanliness Standards
- Collaborates with the Store Service Team to ensure a safe, clean, and appealing grocery department.
- Assists in scheduling routine cleaning and maintenance tasks, performing them as needed.
- Reports any equipment or fixture malfunctions to management and suggests repairs or replacements as necessary.
- Leads initiatives to uphold safety and sanitation standards within the department.
Core Responsibilities for All Positions:
- Delivers exceptional customer service to both internal and external customers, in person and via phone.
- Responds to customer inquiries promptly and honestly.
- Greets customers warmly and maintains a friendly demeanor.
- Communicates with respect and professionalism.
- Adheres to uniform requirements for easy identification and safety.
- Collaborates with co-workers to assist customers and each other as needed.
- Works efficiently and safely, demonstrating initiative and teamwork.
- Maintains a positive attitude and actively seeks solutions in collaboration with others.
- Engages in continuous learning relevant to the position and industry.
- Exhibits regular and dependable attendance.
- Follows departmental procedures and standard operating protocols.
Preferred:
- Experience in merchandising and retail sales.
- Background in natural foods retail, particularly in ordering and stocking.
- Ability to articulate retail concepts such as revenue and margin.
Minimum:
- Capability to thrive in a dynamic and evolving environment.
- Aptitude for following written and verbal instructions.
- Skill in balancing multiple tasks and competing priorities.
The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to communicate effectively. The employee frequently needs to sit, stand, walk, and use hands for handling and fine manipulation. The role may involve reaching, climbing, bending, stooping, kneeling, or crawling. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, color vision, and the ability to adjust focus. This position entails frequent interaction with the public, both in person and over the phone.
Note:
This job description does not encompass all duties that may be assigned to the employee. Employees may be required to follow additional job-related instructions and perform other duties as directed by authorized personnel. All responsibilities are essential functions and requirements and may be subject to modification to reasonably accommodate individuals with disabilities. Successful incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document represent the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than the 'at will' relationship.
The Belfast Community Co-op is an Equal Opportunity Employer, maintains a drug-free workplace, and complies with ADA regulations as applicable.
