Creative Event Experience Coordinator

1 week ago


Warrington, Pennsylvania, United States Michaels Stores Full time
About the Role

We are seeking a skilled and energetic Event Coordinator to join our team at Michaels Stores. As an Event Coordinator, you will be responsible for planning, coordinating, and facilitating events within our stores to provide a stress-free and engaging experience for guests.

Responsibilities
  • Plan and coordinate multiple events simultaneously, including children's birthday parties and craft classes or events.
  • Engage with clients of all ages by creating a fun and creative environment.
  • Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities.
  • Facilitate and implement party add-ons such as goody bags, balloons, and other decorative items to company standards.
  • Communicate events with clients and store team members.
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
  • Adjust plans and events based on client feedback and needs.
  • Create backup or emergency plans to be executed as needed.
  • Ensure client satisfaction for scheduled events.
Customer Service Focus
  • Provide fast and friendly check out experiences for customers.
  • Help customers shop, locate products, and provide solutions.
  • Educate customers on benefits of Rewards programs and Private Label Credit Cards and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram processes.
  • Complete merchandise recovery and maintenance.
  • Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
Requirements
  • Excellent communication skills, both written and verbal.
  • Ability to multitask and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Previous experience working with children and children's events is highly preferred.
  • Retail and customer service experience required.
Work Environment
  • Public retail store setting with a climate-controlled environment.
  • Ability to move throughout the store and stand for long periods.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Estimated Salary: $40,000 - $55,000 per year

Benefits: Health insurance, paid time off, tuition assistance, employee discounts, and more.

Michaels Stores is an equal opportunity employer committed to diversity and inclusion. We prioritize the wellbeing of our teams and provide robust benefits for full-time and part-time employees.



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