Tax Season Team Lead

2 weeks ago


Pine Bluff, Arkansas, United States HRB Resources Full time
About the Role

At HRB Resources, we are seeking an exceptional team lead to support our retail tax offices during peak season. As a key member of our team, you will be responsible for providing daily operations direction, ensuring quality standards are met, and exceeding client expectations.

Job Responsibilities
  • Provide phone coverage and engage with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled and work is completed according to deadlines
  • Serve as point of contact for onsite escalated client service concerns
Benefits

We offer a competitive salary range of $25,000 - $35,000 per year, depending on location and experience. In addition, you will have opportunities for professional growth and development in a dynamic and supportive environment.

About Our Offices

We have multiple locations across Arkansas, including Little Rock, Hot Springs, and Jacksonville. Join our team and take advantage of this exciting opportunity to make a difference in your community


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