Service Coordinator

4 days ago


Philadelphia, Pennsylvania, United States CoolSys - Refrigeration and HVAC Systems Full time

About the Role:

CoolSys is seeking a highly motivated Service Coordinator to join our team. As a Service Coordinator, you will be responsible for dispatching service calls, communicating with technicians, and updating customer portals. You will also be responsible for generating monthly preventative maintenance calls and ensuring that all tasks are completed accurately and efficiently.

Responsibilities:

  • Dispatch service calls and communicate with technicians
  • Update customer portals and ensure accurate record-keeping
  • Generate monthly preventative maintenance calls
  • Ensure all tasks are completed accurately and efficiently

Requirements:

  • High school diploma or equivalent
  • At least 3 years of experience in a fast-paced, customer-focused environment
  • Ability to multitask and make accurate decisions quickly
  • Exceptional communication and organizational skills

Why Join Us:

CoolSys is a leading provider of indoor environment solutions, and we are committed to providing our employees with a positive and supportive work environment. We offer competitive pay, medical, dental, and vision coverage, paid vacation and holidays, and opportunities for professional growth and development.


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