Application Support Specialist
1 week ago
Job Description
We are seeking a skilled Application Support Specialist to join our team at CLS Group. As a key member of our operations team, you will be responsible for providing 2nd and 3rd line production operational support for our business-critical systems.
Key Responsibilities:
- Provide remote and on-site support for our internally developed business-critical applications and 3rd Party vendor packages.
- Investigate defects or problems, work with the internal CLS Development team and external vendors to identify workarounds and support any fixes that are required.
- Implement changes or fixes to applications, support other technical changes being made which affect the CLS Business Systems.
- Ensure that the BAU Service is prioritized, and all faults, incidents, and problems are responded to in an efficient manner without negatively impacting SLAs and reporting metrics in place.
Requirements:
- Strong experience supporting production applications in an enterprise Microsoft Windows environment.
- Familiarity with supporting proprietary developed business-critical banking applications.
- Ability to support web-based applications that run on IIS, Apache Tomcat, etc.
- Working knowledge of SQL database and basic network configuration.
- Scripting knowledge in languages such as PowerShell, VB script, Java script, and SQL.
Benefits:
- A competitive salary of $100,000 per year.
- A generous benefits package, including 25 holiday days, 3 'life days', and 2 paid volunteer days.
- The opportunity to work with a leading financial institution and contribute to the success of our organization.
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