Insurance Customer Service Representative

2 weeks ago


Florence, South Carolina, United States State Farm Insurance Full time
Job Title: Account Associate

At State Farm Insurance, we're looking for a skilled and customer-focused individual to join our team as an Account Associate. In this role, you'll play a vital part in providing exceptional service to our customers, ensuring their insurance needs are met with accuracy and timeliness.

Key Responsibilities:
  • Customer Service: Assist customers with their insurance inquiries, provide information, and resolve issues in a professional and efficient manner.
  • Policy Changes: Process updates and changes to customer policies, ensuring seamless and accurate transactions.
  • Collaboration: Work closely with team members to resolve customer issues, share knowledge, and maintain a high level of customer satisfaction.
  • Record Keeping: Maintain accurate and up-to-date customer records, ensuring all information is current and accessible.
  • Professional Development: Stay informed about insurance products, industry trends, and company policies to provide expert assistance to customers.

What We Offer: As a valued member of our team, you'll have access to ongoing training and development opportunities, enabling you to grow professionally and advance in your career. Our company culture emphasizes teamwork, respect, and a commitment to excellence, making State Farm Insurance a great place to work.



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