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Customer Service Representative

2 months ago

Florence, South Carolina, United States Palmetto State Armory Full time
{"Job Title": "Customer Sales Representative", "Job Description": "Job Summary

We are seeking a highly motivated and customer-focused Customer Sales Representative to join our team at Palmetto State Armory. As a Customer Sales Representative, you will be responsible for providing exceptional customer service, assisting customers with their purchasing selections, and maintaining a positive buying experience.

Key Responsibilities
  • Assist customers with their purchasing selections, including firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, and men's and women's apparel.
  • Provide outstanding customer service, resolving customer issues to the best of your ability.
  • Greet customers in a timely manner and maintain a clean and organized store environment.
  • Efficiently close sales to meet overall store sales goals and maintain a high working knowledge of product offerings to best advise customers.
  • Reports directly to the store manager and frequently receives daily duties or instruction from the Department Lead.
Requirements
  • High school diploma or GED.
  • Previous sales or customer service experience.
  • High attention to detail and strong problem-solving skills.
  • Working knowledge of 4473 paperwork and the FBI NICS system preferred.
  • Strong interpersonal skills, including effective communication both orally and written.
Working Conditions

This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.

Physical Requirements

Employee may experience the following physical demands for extended periods of time: reading, writing, and speaking, hearing, standing, walking, lifting up to 70lb, climbing, stooping, and sitting.

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