Retail Banking Professional

1 week ago

Peru, Indiana, United States Woodforest National Bank Full time

**About Us**

Woodforest National Bank is a privately owned bank with a strong presence in the nation. Our Employee Stock Ownership Plan is the largest shareholder, and we focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

**Our Mission**

We care about our customers and communities, and we prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest, you will become a part of one of the largest employee-owned banks in the country.

**Job Summary**

We are seeking a Retail Banker to be the face of our organization and care for our customers each day. As a Retail Banker, you will receive training to successfully engage and enhance the customer's experience by offering products and services that best meet their needs.

**Key Responsibilities**

  • **Achieve Sales Goals**: Proactively identify, market, and recommend bank products and services beneficial to customers.
  • **Process Transactions**: Open accounts, perform account maintenance, and handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • **Provide Excellent Customer Service**: Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

**Requirements**

  • **Minimum Qualifications/Experience**: 1 year of relevant and transferrable sales and/or customer service experience, or an equivalent amount of directly related college education or volunteer service.
  • **Preferred Qualifications**: Previous in-store banking experience, positive and engaging attitude, and fluency in English and Spanish.
  • **Formal Education & Certification**: High School Diploma or equivalent required.
  • **Work Status**: Full-time.
  • **Supervisory Responsibility**: No.
  • **Travel**: Little to no overnight travel expected.
  • **Working Conditions**: Standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

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