Host/Food Service Associate

1 day ago


Salem, Massachusetts, United States Dire Wolf Tavern Full time

Join Our Dynamic Team at Dire Wolf Tavern

We are seeking a highly skilled and enthusiastic Host/Food Service Associate to join our team at Dire Wolf Tavern. As a Host/Food Service Associate, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and supporting our kitchen and server teams.

Key Responsibilities:

  • Host Duties:
    • Welcoming guests, organizing the wait list, and seating servers to ensure a smooth service flow.
    • Answering phone calls, processing takeout orders, and addressing guest inquiries with a smile.
    • Maintaining solid menu knowledge for takeout service and communicating effectively with guests and servers.
    • Keeping the work area clean and sanitized at all times.
    • Assisting servers and bartenders as needed.
  • Food Runner Responsibilities:
    • Clearing, sanitizing, and resetting tables between services.
    • Bringing water to guests upon arrival.
    • Organizing food on the hot line and delivering dishes to guests in the dining room when an entire order is complete.
    • Acting as the last line of defense in regards to quality control of all plates.
    • Assisting servers, bartenders, and kitchen staff as needed.
    • Communicating guest requests or feedback to the necessary server or bartender.

What We Offer:

  • A competitive hourly rate of $18-$22.
  • Paid sick time.
  • An excellent discount program throughout the Serenitee Restaurant Group.
  • A great referral program.
  • Amazing opportunities for continued growth and development.

Requirements:

  • Must be 17 or older.
  • Previous restaurant experience preferred for hosts and support staff.
  • Flexible availability.
  • Excellent hospitality skills and the ability to make people feel comfortable and at home.
  • Excellent multitasking and problem-solving skills in a dynamic and busy environment.


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