Housekeeping Professional

4 days ago


Norfolk, Virginia, United States MCR Hotels Full time
Job Summary

The Housekeeper at MCR Hotels is responsible for ensuring the cleanliness and maintenance of guest rooms and public areas. This role requires a strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment.

Key Responsibilities
  • Follow company and brand procedures for cleaning and preparing guest rooms
  • Complete pre-cleaning duties, including stocking guest supplies and cleaning supplies
  • Remove trash and dirty linen from guest rooms
  • Ability to perform repetitive duties, such as bed making and bathroom cleaning
  • Conduct deep cleaning activities as needed, in conjunction with the maintenance department
  • Interact with guests and team members in a friendly and service-oriented manner
  • Maintain regular attendance and adhere to company and brand standards of personal appearance and grooming
  • Complete any special requests made by guests or other departments on behalf of guests
  • Report any maintenance issues or lost and found items to supervisor or manager
Requirements
  • Must have a positive attitude and willingness to learn
  • Must have the ability to communicate effectively and clearly
  • Strong attention to detail
  • Physical ability to stand/walk the entire shift and perform repetitive motions
  • Ability to work well in stressful, high-pressure situations
  • Flexible schedule with availability to work days, nights, holidays, and weekends based on hotel demands
Preferred Qualifications
  • Experience cleaning in a hotel or related field
What We Offer
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral Bonuses
  • Career Advancement and Upward Mobility
  • Health, Dental, Vision Insurance (available after 30 days of employment for full-time team members)


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