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Customer Support Specialist
2 months ago
Do you excel at brightening someone's day? Are you the go-to person for friends seeking assistance in challenging situations? Then consider becoming a part of the ProComm family.
About Us: We facilitate connections between businesses and their clientele through our exceptional call center services. You will be the welcoming voice on the line, ensuring every interaction is clear and every customer feels valued.
What We Offer:
- $18/hour for perfect attendance (Standard rate is $15/hour)
- Comprehensive benefits package: Medical, Dental, Vision, Paid Time Off, 401k with matching contributions, Free Life Insurance, and Legal Assistance.
- Diverse interactions: Engage with individuals from various backgrounds, from healthcare professionals to property managers, making each day unique.
- Full-time: 40 hours per week, with 10-hour shifts.
- Schedule: Initial training period (approximately one week) followed by a consistent schedule (12pm-11pm/1pm-12am) with two 30-minute breaks.
- Weekend Availability: Willingness to work one weekend day (Saturday or Sunday) each week, along with some holiday shifts.
- A vibrant phone presence.
- Exceptional communication skills.
- Reliability and punctuality.
- A readiness to work weekends and certain holidays.
- A commitment to making a positive impact for our clients. You are the essential link.
