Clinical Support Specialist

4 weeks ago


Seneca, South Carolina, United States Prisma Health Full time

Job Summary

Clinical Support Specialist - Inspire health. Serve with compassion. Be the difference.

This role requires incumbents to be cross-trained to perform Unit Secretary duties as well as at least one other clinical support job at least 20% of time in each role.

Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, Certified Nursing Assistant, and/or Monitor Technician.

Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff.

Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties; observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment.

The specific job descriptions for Certified Nursing Assistant, Nursing Specialty Technician, Patient Care Technician, and Monitor Technician are to be referenced for the specific account abilities for those jobs.

The % of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Key Responsibilities

  • Provides effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency
  • Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET
  • Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager
  • Performs general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person
  • Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards

Requirements

  • Related course work beyond high school (i.e., meets the job education requirements for one of the following: PCT, CNA, or NST)
  • Unit secretary or on-the-job training; or 6 months of clerical or healthcare related experience; or completion of a nursing fundamentals class
  • Acceptable certifications are CNA, EMT, Paramedic, Certified Surgical Tech or Certified Medical Assistant

About Prisma Health

Our vision is simple: to transform healthcare for the benefits of the communities we serve.



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