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Client Engagement Manager

2 months ago

California, United States Sinclair Full time

Client Engagement Manager

We are seeking a dedicated Client Engagement Manager to join our team.

The Client Engagement Manager plays a crucial role in providing post-sale assistance by consistently interacting with clients and delivering effective strategies to ensure their operations run efficiently, leading to enhanced revenue and profitability. By facilitating the success of client operations, this position contributes to increased product sales for Sinclair.

Key Responsibilities:

  • Manage a portfolio of approximately 100 client accounts (subject to change).
  • Represent the organization with professionalism and integrity.
  • Adhere to all processes and strategies outlined by Sinclair.
  • Participate in mandatory company meetings on a weekly basis (subject to change).
  • Deliver practice enhancement strategies as provided by Sinclair.
  • Complete and submit required documentation by specified deadlines.
  • Respond to client inquiries promptly, within 24 hours.
  • Maintain a professional appearance, including appropriate attire.

Your Skills & Experience:

Essential:

  • Reside in the designated area.
  • Exhibit motivation and willingness to travel extensively across a broad territory.
  • Possess experience in a comparable role and/or in a clinical environment.
  • Demonstrate the ability to drive results within a team setting.

Desirable:

Previous experience in a similar capacity is advantageous but not mandatory.

About You:

Role Competencies:

  • Knowledge of practice development and the aesthetic industry.
  • Ability to meet or exceed assigned sales targets on a regular basis.
  • Capability to implement provided processes and strategies effectively.
  • Skill in recognizing and addressing clients' unique needs with suitable solutions.
  • Establish and maintain positive relationships with clients.
  • Basic proficiency in Excel.
  • Willingness to learn and utilize provided platforms for efficient processes.

General Competencies:

  • Effective communication skills.
  • Ability to collaborate with others, contribute to team objectives, and support colleagues in a positive work environment.
  • Self-motivated and proactive.
  • Exhibit ethical and professional behavior.

What We Offer:

We prioritize the development of our team members, fostering an entrepreneurial culture that encourages flexibility, accountability, and autonomy. Our organization is rich in opportunities for those who seek to advance their careers. Our team thrives on engagement, professional growth, and a diverse workload, often participating in cross-functional projects.

This is a remarkable opportunity to become part of a successful organization with ambitious goals for the future.