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Business Operations Analyst

2 months ago

Dallas, Texas, United States Inspire Event Technologies LLC Full time
Job Overview

We are seeking a Business Operations Analyst to become a vital member of INSPIRE's Operations team, directly reporting to the Chief Operating Officer (COO). INSPIRE is a premier event solutions provider, excelling in audio-visual, staging, and production services for conferences and events at top-tier hotels, resorts, and convention centers worldwide. This position offers extensive exposure to various aspects of our organization and presents a unique opportunity to drive meaningful change.

The primary responsibility of the Business Operations Analyst is to assist INSPIRE in addressing critical business challenges through comprehensive analysis and the provision of actionable insights. The ideal candidate is an emerging leader and a creative thinker who thrives on high-impact projects across multiple business lines. We are looking for a versatile team player who possesses strong technical skills, exceptional communication abilities for crafting engaging presentations, and the interpersonal finesse to present recommendations to executive leadership. If you are a multi-talented individual who is organized, enjoys working both independently and collaboratively, and is passionate about making a difference in various business areas, INSPIRE is the right fit for you.

Qualifications:

  • Advanced degree in a quantitative or analytical field (such as Economics, Mathematics, Statistics, Finance, or Engineering) is preferred.
    • A Master's degree in a quantitative discipline or Business Administration is advantageous.
    • 2 to 5 years of relevant experience, ideally in an analytical capacity.
    • Familiarity with the Hospitality sector is beneficial.
  • Professional Skills
    • Tools
      • Expertise in Microsoft Excel, Word, and PowerPoint.
      • Knowledge of data mining, reporting, and visualization tools such as SQL, PowerBI, Tableau, or SAS Visual Analytics is a plus.
      • Experience with CRM and ERP systems is advantageous.
    • Experience
      • Collecting and consolidating diverse data from multiple sources.
      • Interpreting data to derive actionable insights and summarizing findings for an executive audience.
      • Creating concise, visually appealing proposals to secure executive endorsement for recommendations.
      • Developing, automating, and distributing reports and dashboards.
      • Understanding financial management, cost analysis, and budgeting practices.
      • Demonstrated business acumen and experience collaborating with senior executives.
  • Personal Attributes
    • Proactive, analytical, and innovative approach to problem-solving, with a focus on developing effective solutions that meet stakeholder needs.
    • A collaborative mindset that encourages knowledge sharing and teamwork across various departments.
    • A genuine commitment to customer satisfaction and exceeding expectations.
    • Strong attention to detail, accuracy, and organizational skills. Ability to prioritize effectively, manage time efficiently, and handle multiple tasks.
    • Excellent written and verbal communication skills. Proactive in communication and timely in responses.
    • Professional demeanor in communication, appearance, and interpersonal interactions. Demonstrates patience and empathy in challenging situations.
    • Innate desire for continuous learning and personal growth.
    • Strong work ethic and a proactive approach to tasks.

Key Responsibilities:

  • Collaborate with the COO to identify, recommend, and develop strategies to enhance operational efficiency.
    • Engage with key stakeholders across the organization to understand business processes.
    • Summarize findings for Operations leadership to inform decision-making.
    • Draft action plans and assist in defining requirements for potential software development.
  • Establish an analytical framework within Operations Departments and provide reporting on key performance indicators.
    • Identify success factors and develop associated performance metrics for various functional areas.
    • Collaborate with stakeholders and utilize tools to ensure data sufficiency for performance tracking.
    • Identify and implement tools to monitor metrics and communicate results.
  • Oversee the production and distribution of standard reporting packages.
  • Assist in preparing presentations for the COO.
  • Engage in ad-hoc projects that support the COO's strategic initiatives and the company's operational goals.

This role may involve travel to various locations as required.

Additional Information:

  • A valid driver's license is required.
  • Successful completion of a criminal background check and pre-employment drug screening is mandatory.
  • This position offers comprehensive exposure to INSPIRE's operations and serves as a pathway to further opportunities within the company. A competitive compensation and benefits package is provided.
  • This position requires on-site presence five days a week.

The statements above are intended to convey the general nature and level of work performed by individuals in this role and are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.