Financial Services Representative

6 days ago


Lancaster, Pennsylvania, United States Belco Community Credit Union Full time

We're looking for a dedicated Member Service Representative II to join our team at Belco Community Credit Union. As a key member of our staff, you'll be responsible for providing top-notch member service and support.

The estimated salary range for this position is $22-$30 per hour, depending on experience. Our ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Deliver exceptional member service through various channels, including phone, email, and in-person interactions.
  • Process transactions accurately and efficiently, ensuring that all member accounts are up-to-date and secure.
  • Identify opportunities to cross-sell and upsell credit union products and services to meet members' financial needs.

Requirements:

  • A high school diploma or equivalent required; 2 years of related experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Familiarity with cash handling procedures and basic computer software applications.

Why Work for Us?

  • We offer a competitive hourly rate and a comprehensive benefits package, including medical, dental, and vision insurance.
  • We're committed to helping our employees grow and develop their careers, with opportunities for advancement and professional growth.
  • We're a dynamic and supportive team that values diversity, equity, and inclusion.


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